Withdrawal policy & form

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within thirty (30) days without giving any reason.

The cancellation period is thirty (30) days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us (Wasser & Balance, Stephan Haustein, Dorfstraße 14, 23826 Bark, Tel. +49 (0) 4558/091118, info@wasserbalance.de) a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen (14) days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than thirty (30) days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of thirty (30) days has expired.

Within Germany we as seller bear the direct costs of returning the goods.

For international transactions the buyer has to bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back to us.

An

Stephan Haustein

Wasser & Balance

Dorfstrasse 14

D-23826 Bark, Germany

Email info@wasserbalance.de

Name and address

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I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) / received on (*)

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Signature and date

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(*) Delete where inapplicable